The Housekeeping Room Attendant will make sure our rooms are replenished with all amenities, clean and inviting at all times, while ensuring a pleasant and comfortable experience for our guests during their stay.
Responsibilities:
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Clean the guest rooms and bathrooms while replenishing amenities according to the operational standards
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Ensure security of guest rooms and privacy of guests
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Empty trash containers
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Ensure consistent and high operating standards in every area of Housekeeping and Laundry
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Ensure that housekeeping areas are kept well organized
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Monitor and maintain cleanliness, sanitation and organization of assigned work areas
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Perform cleaning duties as required (e.g. vacuum carpets, spring cleaning, super cleaning etc.)
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Provide excellent guest service
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Remove dirty bed linen and replace with clean linen
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Bring any stained linen to the attention of the laundry attendant
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Replace the laundry attendant as necessary in case of holidays, days off or absences
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Return, restock cart and refill cleaning chemicals as necessary at the end of the shift
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Hand over the task sheet to supervisor at the end of the shift
Qualifications & Assets:
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Ability to work well in a team
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Ability to work weekends, evenings and public holidays as needed
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Able to plan and organise workload in an efficient and timely manner
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Committed to delivering a high level of customer service
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Excellent standards of cleanliness including attention to detail
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Previous related experience will be considered an asset
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Strong written and verbal communication skills
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Self-motivated with the ability to work in a fast-moving environment
