Job Overview:
At IHG Hotel Resorts, we are looking to recruit Seasonal (3 – 6 months) enthusiastic food server to oversee, enhance, and ensure a pleasant dining experience for our guests. The food server will maintain a positive and respectful relationship with team members, engage with guests in a professional manner. You will perform opening duties to prepare for service and closing duties at the end of your shift.
Responsibilities:
- Perform opening duties such as setting tables, polishing glasses, folding napkins, and replenishing condiments.
- Attend pre-shift and general meetings to update knowledge of special offers and stock-related issues, and to discuss service and product matters.
- Assist management and hosts to meet, greet, and seat guests, and issuing them food and wine menus.
- Ensuring accuracy when entering orders into the systems.
- Following up on food and beverage orders with the back of house (BOH).
- Proactively checking on guests to establish satisfaction with the product and overall experience, and providing management with feedback.
- Issuing guests with their check on request, and greeting and thanking them sincerely on departure.
- Performing closing duties such as sweeping and vacuuming, and preparing linens for collection by laundry service.
The duties and responsibilities described in this job description are not a comprehensive list, and as such additional tasks may be assigned to the employee from time to time.
