Company Description
Constance Belle Mare Plage is one of the leading resorts in Mauritius, known for its vibrant team spirit, commitment to excellence, and authentic hospitality. Set on a stunning beach, we offer a dynamic work environment where passion, growth, and teamwork are at the heart of everything we do. Join us and be part of a company that values people and creates unforgettable experiences — for guests and team members alike.
Job Description
The Hostess coordinates activities of dining room personnel to provide fast and courteous service to guests. She schedules dining reservations and arranges parties or special services for diners. She greets guests, escorts them to tables, and provides menus. She adjusts complaints of guests, assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service.
Duties and Responsibilities:
Responsibilities and duties for this position shall include, but not limited to the following areas and activities. At management discretion, direction may be given for tasks outside the scope of work described.
- Receive and record guests' reservations and assign tables.
- Greet guests at entrance of dining room, restaurant, or lounge and escort them to tables or other seating areas.
- Speak with guests to ensure satisfaction with food and service, and attend to complaints.
- Order necessary dining room supplies and equipment.
- Inspect dining and serving areas and equipment.
- Supervise and co-ordinate activities of food and beverage servers and other serving staff.
- Accept payment from guests for food and beverage.
- Maintain financial statements and records.
- Perform any other duties as assigned by Management.
- Take in care of all the furniture and decorations of the restaurants.
- Up selling of any special events.
Qualifications
Qualification:
- Middle or Secondary Education + Additional training or certificates in the relevant field is a plus.
Experience:
- A minimum of 1 year of experience in hotel industry on a similar position including training.
- Proven experience working in a top luxury resorts is a plus.
- Experience working in remote island locations is a plus.
Technical skills:
- Multitasking skills.
- Good organizational skills.
- Restaurant experience is a plus.
- Able to handle money accurately and operate a point-of-sale system.
- Ability to provide top notch customer service in a fast-paced environment.
- Ability to effectively communicate.
- Fluency in English or another language, written and verbal communication.
- Knowledge of a second language is a plus.
Additional Information
WORK WITH CONSTANCE
🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.
- We believe in continuous learning and growth to help our teams achieve their full potential.
- A strong family spirit is part of our identity, we support and care for one another.
- We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
- Our passion for luxury hospitality is reflected in every detail of the guest experience.
- We are committed to environmental and societal contributions, integrating sustainability into everything we do.
🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.
🌿 Be part of a company that values people, innovation, and excellence.
