Company Description
Constance Ephelia is a beautiful resort located on the island of Mahé in Seychelles, surrounded by stunning beaches and tropical nature. We offer a dynamic and supportive work environment where team spirit, personal growth, and service excellence come together. Join our passionate team and be part of a company that values people and creates memorable experiences every day.
Job Description
DUTIES AND RESPONSIBILITIES :
- Motivate, discipline, direct and supervise the work of all employees in the restaurant
- As Pool & Beach Manager, you’ll oversee one of Seychelles' most stunning beachfront experiences, ensuring seamless operations and unforgettable guest moments. With expertise in Pool & Beach service, a can-do mindset, and positive energy, you’ll lead aBe the face of our Pool & Beach service, ensuring an effortless and elegant guest experience.
- Lead, train, and inspire your team to create exceptional moments by the water.
- Elevate beachside dining, from cocktails at sunset to fresh seafood feasts.
- Maintain impeccable standards of cleanliness, presentation, and service.
- Handle guest requests and feedback with confidence and a solution-driven attitude.
- Oversee inventory, scheduling, and budgets for smooth and efficient operations dynamic team in delivering world-class hospitality.
- Develop and maintain training programs to ensure a high degree of staff professionalism
- Manage day-to-day operations of the fine dining restaurant
- Handle complaints and make effective service recovery
- Ensure standards are being followed in accordance with F&B policies and procedures
- Ensure all employees have full product knowledge
- Regularly inspect food & beverage quality
- Follow established and proper Accounting procedures
- Conduct daily roll plays and ensure employees adhere to grooming standards
- Maintain daily log book maintaining clear and concise information on the operations.
- Establish guest database with preference records of regular guests
- Schedule employees to maintain Hotel's service standards within budgeted labour costs
- Assign responsibilities to subordinates and conduct regular performance checks
- Implement weekly cleaning schedules for operating equipment
- Control stock of all equipment in the restaurant
- Constantly monitor staff's appearance, attitude and degree of professionalism
- Resolve customer complaints promptly and according to company guidelines.
- Oversee the preparation of beverages and ensure quality of product served.
Qualifications
Candidate REQUIREMENTS:
- Diploma/Degree in F& B Service Operations or Hotel Management
- Minimum 1-2 years’ experience as Pool and Beach Manager in 5* resort environment.
- Experienced in luxury Pool & Beach operations—you understand what makes a five-star coastal experience exceptional.
- A natural leader who brings energy and positivity to the team.
- A problem solver with a can-do attitude—ready to tackle challenges with creativity.
- Passionate about exceeding guest expectations in a breathtaking beachfront setting.
- Experience in Island is desirable
- Have excellent communication and leadership skills.
- He or She will be highly motivated, have a passion for providing a luxury experience for all our guests, be solution oriented and be able to inspire creativity at all levels.
- Have excellent communication, leadership, and financial skills
Additional Information
WORK WITH CONSTANCE
🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.
- We believe in continuous learning and growth to help our teams achieve their full potential.
- A strong family spirit is part of our identity, we support and care for one another.
- We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
- Our passion for luxury hospitality is reflected in every detail of the guest experience.
- We are committed to environmental and societal contributions, integrating sustainability into everything we do.
🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.
🌿 Be part of a company that values people, innovation, and excellence.
