Company Description
Constance Ephelia is a beautiful resort located on the island of Mahé in Seychelles, surrounded by stunning beaches and tropical nature. We offer a dynamic and supportive work environment where team spirit, personal growth, and service excellence come together. Join our passionate team and be part of a company that values people and creates memorable experiences every day.
Job Description
Constance Ephelia, a luxurious resort in Seychelles, is seeking a professional and friendly Receptionist/Cashier to join our front-of-house team. In this pivotal role, you will be the first point of contact for our esteemed guests, ensuring a warm welcome and efficient service throughout their stay.
- Greet and check-in guests, providing a positive first impression of our resort
- Handle cash and card transactions accurately, maintaining precise financial records
- Respond to guest enquiries and requests promptly and courteously
- Manage room reservations, bookings, and amendments efficiently
- Coordinate with other departments to ensure seamless guest experiences
- Perform administrative tasks such as answering phone calls and managing correspondence
- Assist with guest check-out procedures and process payments
- Maintain an organised and tidy reception area
- Support the front office team in various daily operations as needed
Qualifications
- Diploma in Hospitality/Hotel Management or equivalent
- Previous experience in a similar role, preferably within the hospitality industry
- Excellent verbal and written communication skills in English; additional languages are advantageous
- Strong customer service orientation with a friendly and professional demeanour
- Prior experience working with Opera is Mandatory
- Proficiency in computer systems and cash handling procedures
- Demonstrated ability to multitask and prioritise in a fast-paced environment
- Keen attention to detail and basic accounting skills
- Ability to work flexible hours, including evenings, weekends, and holidays
- Additional hospitality or customer service certifications are desirable
- Knowledge of the Seychelles tourism industry would be beneficial
Additional Information
WORK WITH CONSTANCE
🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.
- We believe in continuous learning and growth to help our teams achieve their full potential.
- A strong family spirit is part of our identity, we support and care for one another.
- We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
- Our passion for luxury hospitality is reflected in every detail of the guest experience.
- We are committed to environmental and societal contributions, integrating sustainability into everything we do.
🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.
🌿 Be part of a company that values people, innovation, and excellence.
