Job Summary
In this role, the Food and Beverage Trainee will be able to fully experience the various F&B outlets and event operations of Nobu Hotel Barcelona with a hands-on approach. After completing this program, the intern will have learned the operations behind a professional food and beverage department and will be fully immersed in the Nobu culture.
Essential Functions:
Displays a friendly and professional attitude at all times.
Ensures alignment with the Nobu culture and Nobu operational standards.
Maintains a good professional appearance complying with hotel’s grooming and uniform standards and behaves in a mature and proficient manner in and out of the workplace.
Respects schedules and timeliness while being flexible based on business needs.
Monitors and maintains cleanliness and working condition of departmental equipment, supplies and work areas.
Learns and follows safety standards and emergency procedures.
Promotes positive relations with guests, vendors and employees alike.
Always promotes a can-do attitude to any guest requests and recognize that guest service and attention to detail is your top priority.
Performs all other duties as directed by management that are consistent with the policies and procedures of the hotel.
Other duties:
Learn Nobu cuisine (different menus, ingredients for key Nobu dishes, cooking styles, etc) in order to flawlessly explain it to guests as needed.
Learn floor plans of each outlet.
Learn and execute shift opening and closing procedures.
Prepare back and front of house areas for service.
Provide service to guests in all aspects of food and beverage, including breakfast, lunch, dinner and events following Nobu standards.
Provide a genuine greeting “Good afternoon/evening and welcome to Nobu or Irasshaimase”, and upon departure, thank them providing them with a genuine farewell.
Attend and participate in all departmental meetings, training sessions and other information meetings as and when requested to do so.
