The Kids Camp Manager is responsible for overseeing all aspects of the resort’s children’s programming and family activities. This role is key to creating a fun, safe, and engaging environment for young guests while maintaining the highest standards of service and professionalism consistent with the brand.
Job Duties and Functions :
- Design, implement, and oversee a diverse calendar of age-appropriate indoor and outdoor activities for children ages 4–12, aligned with the resort’s brand, local culture, and family-friendly atmosphere.
- Ensure the Kids Club facility is clean, organized, safe, and welcoming at all times.
- Supervise and train Kids Club team members, ensuring the team consistently delivers engaging, warm, and attentive service.
- Interact daily with parents and guardians to understand guest preferences, ensure safety protocols are understood, and build trust through clear communication and professionalism.
- Coordinate with other resort departments (F&B, Housekeeping, Recreation, Events) to support family-focused resort-wide programming, special events, and holiday celebrations.
- Oversee child safety protocols, including proper supervision ratios, allergy awareness, emergency procedures, and health & hygiene standards.
- Ensure compliance with all local childcare regulations and resort policies.
- Manage scheduling, payroll, purchasing, and inventory for Kids Club operations.
- Handle guest feedback promptly and professionally, resolving concerns with discretion and care.
- Foster an inclusive and creative team environment where both children and staff feel valued and inspired.
