Under a name steeped in tradition, Kempinski, hoteliers since 1897, has travelled the world in search of fascinating destinations without ever forgetting its traditions and European heritage. The lavish resorts as well as the stylish city and wellness hotels reflect an individual and unique character, especially for guests who appreciate 5-star service and luxury when travelling for business or pleasure.
What actually makes a Grand Hotel? It is ahead of its time, it creates traditions and cultivates them. Would you like to develop your own traditions and strengthen our positioning as a sporty, welcoming and refreshingly uncomplicated 5-star hotel?
Then we are looking for you for the coming winter season 2025/2026 as a Supervisor in Room Service!
Your motto is to be a perfect and endearing host to every guest. Together with the entire service team, you will ensure the culinary experience of our guests in our Room Service Outlet.
Your main tasks include:
* Coordinating with Waiter/ Waitress & Minibar Attendant.
* Responsible for taking orders by phone and correct booking in POS communication to service and kitchen.
* active explanation and sale of all food/drinks offered as well as offering alternatives.
* Monitoring of utilities, supplies and removal of waste.
* Ensuring that the workplace and its surroundings are always kept clean and organised.
* Organising and carrying out preparation and follow-up tasks.
* Dealing courteously and efficiently with guest enquiries and complaints and reporting to supervisor(s).
* Competent use of the POS system to the level of training required in the department.
* Support with stocktaking of products and work equipment.
* Supervision of service and taking over instructions for the team
