Join our unique hotel in Svalbard, where history lives on through heartfelt hospitality!
We are seeking a friendly and organized Receptionist to be the first point of contact for our guests. The ideal candidate will have a passion for customer service, strong communication skills, and a desire to grow within the company.
Responsibilities:
-Greet and assist guests with check-ins, check-outs, and inquiries
-Handle reservations and guest requests
-Maintain a smooth and efficient front desk operation
-Provide excellent customer service with a welcoming attitude
-Provide concierge services, including arranging activities, tours, and local recommendations
Qualifications:
-Previous experience in customer service or reception
-Strong communication and organizational skills
-Fluent in English (both written and spoken); Scandinavian language skills are a plus
-Independent, solution-oriented, and able to handle hectic situations
-Able to work any shifts, including daytime, evenings, weekends, and nights if needed
-A positive attitude and a team-oriented approach
-Experience with MEWS PMS, Booking.com, Expedia, and Travelize is an advantage
We Offer:
-Competitive salary
-Housing assistance
-Equipment to explore the island, such as snowmobiles and access to a cabin
-A supportive, close-knit team with a family-like atmosphere
-Opportunities for growth, with the potential to step into a Head -Receptionist role in the near future
The position is set to start between mid and late May.