Join our unique hotel in Svalbard, where history lives on through heartfelt hospitality!

We are seeking a friendly and organized Receptionist to be the first point of contact for our guests. The ideal candidate will have a passion for customer service, strong communication skills, and a desire to grow within the company.

Responsibilities:

-Greet and assist guests with check-ins, check-outs, and inquiries

-Handle reservations and guest requests

-Maintain a smooth and efficient front desk operation

-Provide excellent customer service with a welcoming attitude

-Provide concierge services, including arranging activities, tours, and local recommendations

Qualifications:

-Previous experience in customer service or reception

-Strong communication and organizational skills

-Fluent in English (both written and spoken); Scandinavian language skills are a plus

-Independent, solution-oriented, and able to handle hectic situations

-Able to work any shifts, including daytime, evenings, weekends, and nights if needed

-A positive attitude and a team-oriented approach

-Experience with MEWS PMS, Booking.com, Expedia, and Travelize is an advantage

We Offer:

-Competitive salary

-Housing assistance

-Equipment to explore the island, such as snowmobiles and access to a cabin

-A supportive, close-knit team with a family-like atmosphere

-Opportunities for growth, with the potential to step into a Head -Receptionist role in the near future

The position is set to start between mid and late May.

Mary-Anns Polarrigg - Svalbard

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