About Us:
MGM Muthu Hotels is a prominent leisure group with over 50 hotels across Portugal, the United Kingdom, Spain, Cuba, India, and Africa. We offer quality accommodation with a strong focus on customer satisfaction.
Job Summary:
We are seeking a Receptionist to provide a professional and welcoming service to our guests, ensuring a high standard of customer satisfaction throughout their stay.
Key Responsibilities:
• Welcome guests and provide a professional and friendly service;
• Perform check-in and check-out procedures;
• Attend to guest requests, inquiries, and complaints;
• Provide information about hotel services and facilities;
• Follow Front Office procedures and service standards.
Requirements:
• Previous experience in hotel reception or a similar role;
• Good command of English;
• Excellent communication and customer service skills;
• Professional attitude, organization, and attention to detail;
• Ability to work as part of a team and under pressure;
• Availability to work shifts, including weekends and public holidays.
What we offer:
• Integration into a stable and solid company;
• Birthday day off and birthday voucher;
• Maternity/Paternity support voucher;
• Ongoing training and professional development;
• Additional annual leave days based on attendance.
Note: This job announcement is equally open to applicants with disabilities, in accordance with Law No. 4/2019 of January 10.
If you consider yourself to have the profile for this challenge, please send us your application to: recruitment.pt@muthuhotelsmgm.com
