Berghoferin Fine Hotel & Hideaway ***** is seeking an ambitious and dedicated Junior Maître to elevate and refine the guest experience across all food and beverage outlets. This hands-on, highly visible role offers the opportunity to take ownership of service operations, guest relations, and team leadership, while working closely with management to uphold and continuously enhance the hotel’s high standards of hospitality. It combines operational responsibility with active engagement on the floor, allowing the Junior Maître to directly influence service quality and guest satisfaction, while also providing a pathway for professional growth within a distinctive boutique setting.
Set in a small mountain hamlet in southern South Tyrol, at 1,500 meters above sea level near the border with Val di Fiemme (Trentino) in the westernmost Dolomites, Berghoferin Fine Hotel & Hideaway is a boutique sanctuary of just 13 suites, combining in a uniquely refined way the charm of a meticulously curated private estate with all the amenities of luxury hospitality.
Nestled in unspoiled nature and far from mass tourism, Berghoferin is a hidden gem, privately owned, with a strong and distinctive character. Remodelled in 2022/2023, the hotel blends alpine authenticity with refined luxury, honouring the region’s heritage while introducing distinctive touches. It attracts a highly international clientele seeking a cultivated and sophisticated experience that inspires and restores.
Berghoferin’s food and beverage offering operates at a consistently high level, with a clear ambition for its cuisine, wine, and service across all F&B outlets to reflect the overall quality and character of the property. At the heart of this is the fine dining restaurant, which is fully integrated with the hotel experience, yet stands confidently on its own in terms of service vision, operational excellence, and guest experience.
At the core of Berghoferin’s service philosophy are values that reflect and align with the hotel’s approach to hospitality: a deep commitment to personalized, attentive guest service, seamless coordination across all F&B outlets, and respect for the refined character and atmosphere of the property. This is combined with a genuine passion for wine, beverages, and gastronomy, alongside an unwavering focus on operational excellence, polished presentation, and memorable, highly refined guest experiences.
Berghoferin is seeking a Junior Maître who shares these values and is motivated to bring them to life, while having the freedom to develop a personal service approach, shape seamless guest experiences, and contribute to the hotel’s refined hospitality standards. Conceived as a long-term journey, this role offers the opportunity to grow together with the hotel, support and develop service processes, and create an enduring, highly polished, and memorable F&B experience within a supportive and collaborative environment.
Key Responsibilities Include:
Food & Beverage Operations & Floor Leadership
Overseeing and coordinating the daily operations of all F&B outlets and offerings, ensuring smooth service flow, optimal guest satisfaction, and consistently high service standards. Acting as a visible host and leading presence on the floor, actively participating in service, engaging personally with guests, and ensuring refined service quality, atmosphere, and attention to detail through a hands-on approach. Monitoring revenue and cost efficiency, and alerting management of opportunities to optimize F&B performance.
Team Leadership & Coordination
Leading, organizing, and motivating a small, dedicated F&B service team of approximately four members in total. Overseeing scheduling and ensuring appropriate service coverage while fostering a professional, respectful, and performance-driven team culture. Collaborating closely with management to align on standards, coaching practices, and operational improvements, allowing for continuous growth in leadership responsibility.
Sommelier & Wine Program Focus
Taking responsibility for the operational aspects of the wine and beverage service, including wine service, recommendations, inventory, and cellar organization. Collaborating closely with management to apply established standards and guidance, while actively participating in wine-related service tasks. Bringing a genuine passion for wine and a willingness to engage in this area, using the role as an opportunity to expand knowledge and expertise under management support.
Guest Experience & Service Excellence
Welcoming guests warmly and professionally, engaging personally to build long-term relationships, and handling feedback and special requests with discretion, sensitivity, and attention to detail. Ensuring every guest experience is seamless, refined, and consistent with the service standards of the house.
Quality, Operational Excellence & Cross-Department Collaboration
Ensuring high standards of cleanliness, presentation, and overall atmosphere across all F&B areas, including responsibility for the professional appearance, grooming, and conduct of the service team. Collaborating closely with the Executive Chef, hotel management, and other departments to maintain seamless coordination between kitchen and service, and to deliver an elevated and consistently refined guest experience.
Position-Related Benefits
Competitive pay above industry standards
Structured 6-day workweek in high season with flexible day off; in low season, up to two days off per week are possible, as the hotel and restaurant are closed for guests from Monday after breakfast until Wednesday midday
Staff accommodation (private room) provided free of charge
Complimentary staff meals, including breakfast, lunch, dinner, snacks, soft drinks, and coffee – also on days off
Provision and in-house cleaning of high-quality staff uniforms during employment
Free Wi-Fi
Free on-site parking with access to the hotel’s electric car charging station
Work in the prosperous region of South Tyrol, renowned for its excellence in hospitality, in a beautiful and idyllic location surrounded by the unspoiled nature of the UNESCO World Heritage Dolomites. The area offers numerous opportunities for outdoor activities and sports, providing a peaceful environment, yet remains only 30 minutes by car from Egna/Ora or Cavalese (also accessible by public transport).
Opportunity to work in high-end hospitality at a unique, independent, and intimate 5-star hotel, as part of a small team where every individual plays a key role and can actively contribute to the success of the property.
Pleasant and stimulating work environment within a young, dynamic team, in a welcoming and supportive setting that fosters openness and inclusivity, while maintaining the highest standards of professionalism, competence, and performance.
Opportunities for internal and external professional development
