An opportunity has arisen for a Guest Relations Executive / Hostess to join the Jumeirah Capri Palace for the Summer 2026 season, in our newest and exclusive outlet, the Jezz Club. The main duties and responsibilities of this role are:
- Ensures hostess desk/door is manned at all times so that all customers receive a friendly & prompt welcome.
- Schedule reservations and arranges special requests such as parties according to the Outlet Reservations SOP.
- Greets guests, and escorts them to tables.
- Knowledgeable of all in-house services as well as local information and be able to assist guests when questioned.
- Has a working knowledge of the dining room layout, table numbers, stations and colleagues working during each shift.
- Familiar enough with the menu to answer any questions the guests may have and should inform guests of any specials at time of seating.
- Demonstrates a sound knowledge of all menu items, Capri Palace F&B Service procedures and Jumeirah Hygiene Standards.
- Informs staff of any specific guest request or needs.
- Ensures a proper capture of all guest source data (in-house, local residents, outside tourist, SBU) and consolidate per shift.
