Room Service Supervisor
Location: Hideaway Beach Resort & Spa, Maldives
Company: Lily Hotels Pvt Ltd.
About Us
Lily Hotels Pvt Ltd., with nearly 30 years of excellence in the Maldivian hospitality industry, proudly manages two award-winning luxury resorts: Hideaway Beach Resort & Spa and Lily Beach Resort & Spa. Renowned internationally for exceptional service standards and world-class guest experiences, we continue to redefine luxury through innovation, authenticity, and heartfelt Maldivian hospitality.
Join our dynamic team as we continue to grow and elevate the guest experience.
Position: Room Service Supervisor
We are seeking a dedicated, professional, and service-driven Room Service Supervisor to join our luxury resort team. The ideal candidate will have a strong background in food & beverage operations with the ability to lead a high-performing team and ensure flawless room service delivery.
Key Responsibilities
- Oversee the daily room service operations to ensure smooth, timely, and exceptional guest service.
- Ensure all orders are prepared, delivered, and presented according to brand standards.
- Coordinate staff schedules, task assignments, and shift operations.
- Maintain strict hygiene, cleanliness, and presentation standards.
- Communicate effectively with kitchen and F&B teams to ensure seamless service flow.
- Handle guest requests, feedback, and service recovery with professionalism.
- Conduct training, motivate team members, and maintain a service-oriented work environment.
- Support special dining arrangements and in-villa setup requirements.
Requirements
- Proven experience in Food & Beverage operations, preferably in room service.
- Strong leadership, communication, and guest service skills in a luxury hospitality setting.
- Solid knowledge of F&B standards, hygiene, and presentation.
- Ability to coordinate operations efficiently and work under pressure.
- Professional appearance, positive attitude, and a genuine passion for guest satisfaction.
What We Offer
- Competitive salary package with service charge.
- Complimentary meals and accommodation provided on the resort.
- Excellent career development opportunities within a global luxury hospitality brand.
- A chance to work in one of the world’s most beautiful island destinations.
How to Apply
Interested applicants may send their CV and cover letter to:
📧 careers@hideawaybeachmaldives.com
Please mention “Room Service Supervisor” in the subject line.
Deadline: 28th November 2025