Job Summary:
As the Lead Bartender, you will lead bar operations while delivering a refined and engaging guest experience. With a deep knowledge of cocktails, spirits, and service excellence, you’ll lead by example and support a seamless, high-end beverage program.
Job Duties & Functions:
- Craft exceptional cocktails and beverages while providing warm, attentive service to all guests.
- Lead daily bar operations, including inventory management, setup/breakdown, and cleanliness.
- Lead, train, and motivate bartending staff to uphold Forbes/AAA service standards.
- Ensure accurate order entry and payment processing through the POS system.
- Maintain expert-level knowledge of beer, wine, spirits, specialty cocktails, latest mixology trends & techniques and confidently make recommendations.
- Collaborate with management and culinary teams to ensure cohesive food and beverage pairings and seasonal menu updates.
- Monitor guest satisfaction, handle feedback with professionalism, and resolve issues promptly or escalate to management.
- Consistently stay updated with the latest food and beverage trends, spirits and wine knowledge to deliver exceptional guest dining experiences.
- Enforce all safety, sanitation, and alcohol compliance policies.
- Undertake additional duties and responsibilities as directed by management.
- Represent the bar in leadership capacity, setting a positive example for teamwork, efficiency, and hospitality.
- Performs other duties and attends meetings, as assigned by hotel/department leadership.
