Job Summary:
As a Food & Beverage Supervisor, you will lead daily front-of-house operations with a focus on delivering impeccable food & beverage service, presentation, and guest satisfaction. You will mentor and develop your team to uphold the highest standards consistent with Forbes and AAA Five Diamond luxury service.
Job Duties & Functions:
- Lead daily service operations, ensuring high standards of food quality, presentation, and guest satisfaction.
- Consistent presence during service operations prioritizing guest engagement.
- Train, mentor, and evaluate staff to uphold Forbes/AAA luxury service standards and maintain team excellence.
- Collaborate with chefs and managers to coordinate efficient, timely food production and service flow.
- Monitor cleanliness and maintenance of all dining and service areas, coordinating with relevant departments as needed.
- Consistently stay updated with the latest food and beverage trends, spirits and wine knowledge to deliver exceptional guest dining experiences.
- Assist in hiring, onboarding, scheduling, and managing performance of front-of-house team members.
- Support cost control initiatives, including labor management and inventory oversight, to meet departmental budgets.
- Address guest concerns promptly and professionally, ensuring a personalized and memorable experience.
- Undertake additional duties and responsibilities as directed by management.
- Maintain strong communication across departments to ensure smooth, consistent operations.
- Performs other duties and attends meetings, as assigned by hotel/department leadership.
