Skills
Teaching & Coaching
Instructing sailing, windsurfing (and often kayaking, paddleboarding, or dinghy handling) to beginners through advanced guests
Breaking down complex manoeuvres into simple, progressive steps
Adapting communication style for nervous first-timers, kids, and experienced sailors alike
Running group sessions and one-to-one coaching
Providing clear, calm feedback in a busy and sometimes noisy environment
Safety & Supervision
Tower / lookout duty — monitoring all watercraft and swimmers
Risk assessment on the water and from shore
Responding quickly to capsizes, injuries, or changing weather conditions
Knowledge of VHF radio procedures and emergency protocols
First aid (often RYA First Aid or equivalent)
Technical Knowledge
Rigging, launching, and recovering a range of craft (Windsurfers, dinghies, catamarans, SUPs)
Basic engine knowledge for safety boats
Weather awareness — reading wind, tide, and conditions
Equipment maintenance and minor repairs
People & Customer Service
Welcoming guests, managing bookings, handling enquiries at reception
Putting nervous or reluctant guests at ease
Managing mixed-ability groups without leaving anyone behind
Resolving complaints or issues on the fly
About
I'm a watersports instructor who just wrapped up a season at Neilson Active Holidays, where I taught sailing and windsurfing to guests of all levels. Beyond instruction, I worked reception — handling guest enquiries, check-ins, and general front-of-house support — and rotated into the tower role, keeping watch over all the watercraft and ensuring safety on the water. That combination of on-water teaching, customer service, and safety supervision means I've built a solid mix of skills: clear communication and patience (especially with beginners), situational awareness and quick decision-making from tower duty, and the people skills that come with managing guest needs in a busy holiday setting. I'm comfortable in a dynamic, outdoor environment and used to balancing multiple responsibilities in a single day.
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