Skills
-Customer service & client relations
-Event coordination and logistics
-Administrative and back- office support
-Sales and upselling techniques
-Conflict resolution & problem-solving
-Team collaboration and adapatable in multicultural environments
About
📄 Info / About Me
I am a dynamic, sociable, and motivated person, with a strong attitude toward learning and teamwork. I have experience in administration, sales, and customer service, always with an approach focused on quality service and effective communication.
I speak Spanish (native), English (advanced), and Italian (basic). I am available to transfer with the goal of growing professionally and personally in a multicultural environment.
I hold a Spanish passport and am fully available to work in EU.
💼 Experience
Tour Coordinator – Crown Tours | Florence, Italy | September 2025-December 2025
Customer service for international clients
Supported back-office tasks
Handled client issues professionally
Sales Assistant and costumer car – Alucentro | Mexico City, Mexico | June 2023-January-2025
Supported inventory management
Direct contact with clients and suppliers
Sales & Administration – Waffle Up | Mexico City, Mexico | January 2025-June 2025
Managed operational activities and client relationships
Coordinated with suppliers
Supported sales and customer assistance
Coordinator & Coach – Diamantes de Acapulco FC | Acapulco, Mexico | March 2025- June 2025
Organized team communication
Responsible for technical and logistical planning
🗣️Languages:
Spanish (native)
English (advanced)
Italian (basic)
🎓 Education
High School Diploma – Colegio Internacional de México | Mexico City | 2019 – 2025
Academic Exchange – Burnaby Mountain Secondary School | Vancouver, Canada | 2021 – 2022
🧠 Skills
-Adaptability to new environments
-Customer service & client relations
-Event coordination and logistics
-Administrative and back-office support
-Sales and upselling techniques
-Conflict resolution & problem-solving
-Team collaboration and adapatable in multicultural environments
🌍 Interests
Traveling and discovering new cultures
Networking and social relations
International gastronomy
Entrepreneurship