Joseph Schemaly
Skills
Multilingual Communication (Exceptional Asset):
Fluent/Native: French, Arabic, English.
Proficient: Polish.
Beginner: Spanish, German.
Ability to communicate seamlessly with diverse international clientele and team members.
Guest Experience & High-End Service:
Proven track record in delivering premium client service (e.g., high-end restaurant service).
Expertise in conflict resolution, diplomacy, and objection handling to ensure guest satisfaction.
Skilled at building instant client rapport and managing expectations in a high-demand environment.
Operational Resilience & Teamwork:
Demonstrated ability to perform high-pressure multitasking and maintain composure during peak service times.
Experience in complex event logistics management (tour guiding) and coordinating team activities (summer camps).
Proficient in cash and inventory control (Barman role).
Adaptability & Leadership:
Highly adaptable and quick to learn new systems and procedures required for seasonal work.
Experience in team leadership and resource management in a fast-paced setting.
About
I am an energetic, highly sociable, and results-driven professional with proven experience delivering premium hospitality and managing complex logistics in fast-paced, international environments. My fluency in four native-level languages (French, Arabic, English, Polish) and my multicultural background (Poland & Lebanon) provide an immediate advantage in serving diverse international clientele in a high-end resort setting. I specialize in rapid problem-solving, building instant client rapport, and ensuring exceptional guest satisfaction, making me an ideal candidate for a demanding winter season role.