Skills
VIP Clienteling & Relationship Management
Luxury Retail Sales & Boutique Operations
High-End Fragrance & Beauty Consultation
Guest Relations & Front Desk Operations
Bespoke & High-Touch Customer Service
Spa & Wellness Reception Coordination
Cross-Departmental Coordination
POS & Luxury Retail Systems
Cross-Cultural Communication
High Discretion & Confidentiality
Adaptability & Versatility
Problem-Solving & Agility
Active Listening & Empathy
Time Management & Multitasking
Professional Grooming & Presentation
About
Professional Summary
Luxury Retail & VIP Client Services Professional
With over 9 years of experience in high-end retail, VIP guest relations, and luxury consultation, I specialize in delivering bespoke, elevated customer experiences for an international clientele. My career spans key roles in Ibiza's luxury sector alongside a strong background with iconic heritage brands such as Hermès.
I bring deep expertise in personalized clienteling, high-end fragrance and fashion consultation, and guest relations management. Having worked extensively in fast-paced, high-profile environments, I pride myself on my adaptability, discretion, and natural ability to build lasting relationships with high-net-worth clients.
Key Strengths & Qualifications:
Multilingual Expertise: Native Spanish, fluent English, working Italian, and conversational French.
Core Competencies: VIP Guest Experience, Luxury Retail Operations, Clienteling & Retention, High-End Fragrance Consultation, and Front Desk / Spa Reception Coordination.
Global Mobility: EU Passport holder with full seasonal availability for international luxury markets.
A proactive and versatile professional, I am dedicated to representing top-tier luxury brands and boutique hospitality properties with warmth, precision, and excellence.
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