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About
In my current role as a Lobby Ambassador at Atlantis The Palm, I have honed my skills in guest relations, ensuring guests receive the highest level of service from their first interaction with us. I take great pride in being the first point of contact for guests and consistently create positive impressions through effective communication and hospitality, in line with Forbes standards. Additionally, my previous roles, such as Executive Lounge Receptionist at Hilton Abu Dhabi Yas Island and Guest Services Agent at Hilton Salwa Beach Resort & Villas, have strengthened my ability to provide personalized service, resolve guest concerns promptly, and ensure smooth operations in a luxury hotel environment.