Ceri Sommers

Skills

C O R E S K I L L S & C E R T I F I C A T I O N S
Licensing & Compliance
Personal Licence Holder – APLH Level 1 (BIIAB)
Food Safety & Hygiene – Level 2 (CIEH)
Health & Safety Compliance
Employment Law Awareness
People Leadership
FOH Staff Recruitment, Training & Retention
Team Coaching & Performance Development
Scheduling & Rota Planning
Conflict Resolution & Team Morale Building
Operations & Venue Management
Cellar Management, Stock Control & Line Checks
Shift Management in High-Volume, Multi-Floor Venues
Cash Handling, Banking Procedures & Till Reconciliation
Stocktakes, Ordering & Supplier Coordination
Events & Corporate Experience
Large Group Bookings & Event Coordination
VIP Client Hospitality & Corporate Event Planning
Executive Assistant Support to Senior Leadership
CSR Strategy & Internal Communications

About

Experienced and passionate hospitality professional with 20+ years in high-volume pubs, premium hospitality, and executive-level corporate support. A natural leader with a track record of transforming operations, inspiring teams, and delivering results under pressure. Known for exceptional service standards, staff development, and hands-on leadership in busy, customer-facing environments.