Skills
Customer Service - Proven ability to handle guest inquiries, resolve complaints, and
maintain a welcoming environment.
Language Proficiency - Fluent in English and French; beginner in Spanish and
Mandarin.
Communication - Excellent verbal and written communication skills, with experience
in social media management and guest interactions.
Problem-Solving - Skilled at addressing and resolving guest issues with empathy
and efficiency.
Technical Skills - Proficient in Microsoft Office, Canva, and POS systems.
About
Hi I'm Alexia, a customer-focused professional with over 3 years of experience in hospitality, customer service, and social media management. Proven ability to create welcoming environments,
handle guest inquiries, and resolve complaints with empathy and efficiency.
Fluent in English and French, with beginner proficiency in Spanish and Mandarin. Adept at working in diverse cultural environments and committed to delivering exceptional service. Highly motivated to
contribute to a team-oriented environment and provide memorable guest experiences.
Profile Photo
