POSITION SUMMARY
The selected candidate will join the Groups & Events Team, supporting the department in the planning and coordination of events and group bookings from both a commercial and operational perspective, helping to deliver high-quality service and memorable experiences for our guests.
Main Responsibilities
- Liaise with clients regarding the sale and planning of conferences, meetings, and banquets.
- Manage negotiations with clients to maximize business opportunities and profitability.
- Prepare contracts and all event-related documentation, ensuring timely follow-up and management of proposal deadlines.
- Create operational documents, including BEOs (Banquet Event Orders), event schedules, and room layouts.
- Manage hotel systems such as Opera and Sales & Catering.
- Collaborate with internal departments (F&B, Sales, Front Office, Housekeeping) to ensure seamless event execution and effective communication.
- Coordinate external suppliers involved in event operations, ensuring timely delivery of services.
- Welcome clients during events and provide on-site operational support.
- Monitor event setups and ensure compliance with hotel standards.
- Assist in handling last-minute requests and resolving operational issues.
- Maintain databases, reports, and administrative records for the department.
- Participate in site inspections and pre-event briefings.
- Follow all company policies and procedures, ensuring compliance with administrative, operational, and service standards.
- Communicate effectively with the Event Manager and other team members to ensure proper workload distribution and coordination.
Preferred Qualifications
- Degree or educational background in Hospitality Management, Event Management, Tourism, or a related field.
- Strong communication and teamwork skills.
- Problem-solving mindset and operational flexibility.
- Excellent command of the English language.
- Proficiency in Microsoft Office; knowledge of hospitality management systems is an advantage.
- Previous experience in a similar role of at least one year.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
