We are looking for a Chalet Manager, to oversee the daily operations of our hamlet of three luxury chalets in Les Bossons, Chamonix.
This is a dynamic, varied and hands-on position within a small team. As well as coordinating the day-to-day operations and leading the team, you will be expected to step in and support across all areas of the business when needed, including housekeeping, hosting and general chalet duties.
The role is ideal for someone who enjoys being actively involved in the day-to-day running of a property. You should be proactive, highly organised, practical and comfortable getting stuck in wherever needed to ensure our chalets and guest experience are maintained to a high standard.
As Chalet Manager, you will coordinate staff schedules, oversee in-resort services such as driver logistics, ski hire and lessons, and ensure all three properties are maintained to a high standard. Working closely with our year-round manager and concierge team, you will play a key role in delivering a seamless and personalised guest experience throughout the winter season.
Key responsibilities
- Lead and coordinate a small team across three luxury chalets, ensuring the smooth day-to-day running of the properties.
- Act as a main point of contact for guests and team members, ensuring excellent communication and service throughout their stay.
- Coordinate staff rotas, housekeeping, maintenance, inventories and general chalet operations.
- Deliver high-end, personalised guest experiences, working closely with our concierge manager and wider team.
- Ensure the chalets are kept clean, tidy and well presented, with high standards of health, hygiene and cleanliness maintained throughout the season.
- Step in and support with housekeeping and hosting duties when required, including during busy periods, staff days off or changeovers.
- Carry out or assist with daily housekeeping of guest areas, including bedrooms, bathrooms, ski rooms, living areas and spa areas.
- Ensure back-of-house and laundry areas remain clean, organised and efficient.
- Carry out or assist with thorough weekly changeover cleans of the properties and midweek linen changes.
- Help with general chalet duties, maintenance checks, driving and other operational tasks as required.
- Be proactive in identifying issues and resolving them quickly, maintaining a high standard across all three properties.
What we’re looking for
- Previous experience in luxury hospitality, chalet management, housekeeping or a similar operational role.
- Strong housekeeping and cleaning skills, with excellent attention to detail.
- Someone who is hands-on and willing to get stuck in
- Excellent organisational and interpersonal skills, with the ability to manage both guests and staff.
- A positive, flexible and practical approach, with the ability to take on different responsibilities depending on the needs of the business.
- Comfortable working in a small team where roles are varied and everyone helps out.
- Fluent English; French is preferred.
- EU passport holder with a full, clean driving licence.
- Knowledge of Chamonix and the luxury hospitality sector is an advantage.
- Ideally already based in Chamonix or the surrounding area.
