Parthian Wandsworth is looking for an Operations Assistant to join the team.
Due to increased demand in the centre we are now looking for an ambitious Operations Assistant to join us as we continue to develop our existing team.
Main duties:
- Assist with PPE and facility inspections through equipment logs and Papertrail.
- Be responsible for appropriately disposing of PPE which is no-longer fit for use.
- Assist with ensuring floorwalking and customer safety is of the highest standard.
- Assist with the monitoring of the near miss database and action as and when required.
- Assist with managing the health and safety of all persons in the facility.
- Assist with management of external contractors.
- Assist with reviewing and implementing company processes and procedures.
- Assist with implementing facility improvements and updates.
- Assist with maintenance of facilities, including repairs as needed.
- Assist in the delivery of staff training, where necessary.
- Assist with management and ordering of operational stock.
- Monitor and maintain stock levels of essential centre operational equipment
- Assist with any other operational procedures, as necessary.
Additional duties and opportunities:
- Helping customers in a friendly and efficient manner
- Working on reception and in the shop, taking bookings, phone calls and answering emails.
- Selling services and products offered
- Serving in our onsite Café
- Progression along the instructor pathway, delivering a high standard of instructed sessions
- Assisting with the core operational needs of the route setting and instructing teams
- Acting as an active floorwalker and Duty Manager where necessary
What we are looking for…
Essential:
- Knowledge and experience working with a range of climbing equipment
- 2 years climbing experience minimum, including indoor lead climbing at grade 6a
- Experienced lead climbing
- Weekend and evenings availability (contracts starting at 20h/week guaranteed)
- Warm, energetic personalities
- Excellent customer service
Desirable:
- CWI/CWDI qualified
- PPE inspection experience
- Rope access/work at height experience
- 16hr First Aid