Maintenance Technician

We're opening a new property in Megeve in July 2024! We have a number of different opportunities and accommodation is provided.

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We're looking for an operationally-focused individual, who is a high-achiever, energetic, detail-oriented, organized, passionate about hospitality, and an excellent communicator to join our team.

Maintenance Techs at Sonder are responsible for helping to deliver a flawless guest experience. They're detail-oriented individuals who love checklists and are capable of attending to our units at flexible times. Maintenance Technicians are efficient with their time, quick learners and excited to get their hands dirty. This is a great role for someone who enjoys being on their feet versus sitting at a desk all day!

AT SONDER YOU WILL:

• Complete a variety of tasks related to maintenance of guest spaces and rooms, including troubleshooting and light repairs - plumbing, electrical, heating and air conditioning, structural features
• Complete periodic maintenance of HVAC, electrical, plumbing and other building and room equipment
• Perform handyman repairs to a high level finish in guest rooms and guest spaces. Including furniture, doors, windows and other hardware
• Ensure adherence to all relevant federal and local guidelines for safety and productivity including, OSHA, ADA and other required regulations
• Maintain a clean and organized work area while completing tasks related to maintenance, repair or installation
• Coordinate, meet and support our 3rd party contractors including painters, wallpaper installers, furniture builders, photographers, housekeepers, and other specialized trades
• Conduct thorough apartment walkthroughs and maintenance checks
• Organize and document project information and updates
• Instruct and supervise contractors as they paint, build furniture, hang art, photograph and clean
• Travel to various buildings/cities as required
• At Sonder, we take a holistic approach to providing our guests the highest level of service and the best possible experience. In your role, you must be willing and able to perform duties related to all aspects of Hospitality Operations at Sonder. This includes leaning-in to assist in resolving guest issues and/or supporting our property onboardings based on market/team needs

WHAT WE LOOK FOR:

• Substantial experience working in operations and maintenance
• Strong knowledge of skilled trades, such as HVAC, electrical or carpentry
• Excellent understanding of mechanical, electrical, plumbing, and HVAC systems
• Certifications in operations and maintenance examples: carpentry, electrical, HVAC, plumbing is a plus
• A perfectionist that obsesses over all the details
• Ability to take the initiative and solve problems independently
• Professional demeanor and strong ability to establish positive relationships with others
• Motivated to adopt new and emerging technologies, and comfortable using multiple mobile apps
• Knowledgeable with Google Suite
• Ability to lift/carry items and stand/walk for extended periods of time
• A background in construction, hospitality, or operations more
• Must have a flexible schedule and open to working some weekends as business requires
• French is essential