Chalet Host (Ultimate Service)

Consensio Chalets • Seasonal • Meribel Mottaret, Auvergne-Rhône-Alpes, France • 5m ago

We are pleased to offer Chalet Host positions within our Ultimate Catered Chalets in Val d’Isère, Courchevel, and Méribel.

Role Overview
This is a dynamic and hands-on position, supporting the Chalet Manager and wider team in delivering an exceptional 5-star guest experience. The primary focus is on outstanding customer service, with the key aim of providing world-class hospitality and creating unforgettable moments for every guest.

As a Chalet Host, you will take responsibility for both front-of-house duties and housekeeping services. This is a highly rewarding role involving frequent interaction with both guests and team members. You will work a variety of shifts as part of a collaborative team, covering the full range of services outlined below.

Main Responsibilities

Breakfast Service: Preparing the dining area, warmly welcoming and seating guests, and taking orders for hot food and beverages.
Afternoon Tea: Presenting a light meal comprising one sweet and one savoury item, accompanied by drinks as requested by guests.
Evening Service: Delivering a formal dining experience, including canapés, a bespoke chef-designed menu tailored to guests’ preferences, and expertly paired wines.
Housekeeping:
- Conducting a thorough weekly changeover clean of the entire property and a midweek linen change.
- Providing daily housekeeping for all guest areas, including bedrooms, bathrooms, ski room, living areas and the spa area.
- Ensuring the back-of-house and laundry areas remain clean, well-organised, and efficient.
- Daily evening turndown service
Guest Communication: Proactively engaging with guests to address queries and fulfil special requests promptly.
Chalet Maintenance: Identifying and reporting maintenance issues accurately and in a timely manner to the chalet manager.
Health & Safety: Upholding hygiene and safety standards in accordance with company policies.
Supplier Relations: Supporting and enhancing relationships with local suppliers where appropriate.
Driving Duties: Providing the in-resort driving service for guests as needed.
Environmental Responsibility: Demonstrating a strong commitment to sustainability and actively supporting Consensio’s environmental initiatives.

Package
Our teams work hard, and we recognise that with a competitive salary and benefits package. In addition, we organise team events throughout the year and run a monthly award to celebrate outstanding employees.

Competitive base salary with paid overtime.
End-of-season performance-based bonus.
Holiday pay (due to the busy nature of the winter season, it may not be possible to take holiday; therefore, you will be paid your holiday pay at the end of your employment contract).
Accommodation with a shared bedroom and facilities.
Meals will be provided whilst working.
Full area ski pass reimbursement.
Travel contribution if you are joining us from another location.

All applicants must: