About the Role
The Assistant Food & Beverage Manager supports the Food & Beverage Manager in the daily leadership and smooth operation of all F&B outlets at Gstaad Palace. This is a highly hands-on role with a strong focus on service excellence, team leadership, financial awareness, and flawless guest experiences across restaurants, bars, banqueting, and events.
Working closely with Purchasing and Cost Control, the position plays a key role in ensuring operational consistency, efficiency and luxury service standards in line with Leading Hotels of the World (LHW).
Your area of responsibility includes:
· Support daily operations of all F&B outlets, banqueting, and in-room dining
· Be present on the floor during peak service to support teams and engage with guests
· Assist in leading, training, and motivating F&B service teams and managers
· Handle guest feedback and complaints professionally and discreetly
· Support cost control, stock management, labor efficiency, and financial reporting
· Take responsibility for menu accuracy, formatting, translations, and POS programming
· Ensure compliance with hygiene, safety, cash handling, and operational procedures
· Support the planning and execution of events, banquets, and VIP functions
· Maintain and develop SOPs and contribute to continuous improvement initiatives
