Do you have an appetite to deliver first class service and are passionate about all things Food & Beverage? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
Description:
- Manages and Ensures the smooth running of the F&B department, where all aspects of the guest F&B service experience are delivered to the highest levels
- Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
- Develops and implements plans where property F&B initiatives & hotel targets are achieved
- Leads and manages the F&B team, fostering a culture of growth, development and performance within the department
- Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
- Build and maintain effective working relationship with all key stakeholders and business partners both internal and external ensuring that all communications and activities are controlled and undertaken in a timely manner.
- Reviews and scrutinizes business operations, in accordance with company policy, objectives and best practices, providing recommendations that will drive financial performance and provide added value.
- Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
- Defines the tasks of the F&B department, all in accordance with the hotel's existing resources
- Organizes employee trainings, takes care of their education. Takes care of the work schedule and the necessary additional employees
- Responsible for maintenance of premises, devices, equipment. Takes care of compliance with all hygiene and other regulations
- In cooperation with other department (kitchen, restaurants, bars), prepares proposals for the department's annual business plan
- Reviews menus and drink lists
Previous experience working in a 5-star hotel
