We are seeking an experienced housekeeper to join our team at a private, family Villa on Lake Como.
The Housekeeper’s responsibilities include:
Perform cleaning duties in all rooms, common areas, and back of house
Perform laundry service
Consistently offer professional, friendly, and engaging service
Ensure that housekeeping department standards are followed
Respond promptly to guests’ special requests for miscellaneous items like cribs,
cots, extra towels, etc.
Inspect all assigned rooms and public areas to ensure furnishings,
equipment, and linens are clean and in good repair
Maintain inventory of necessary supplies
Follow department policies and procedures
Follow all safety and sanitation policies
Inform the Property Director and Director of Facilities of any equipment or furniture
in need of repair or replacement and ensure that the housekeeping staff complies
with all safety and sanitation policies
Assist other departments when needed to ensure optimum service to guests
Perform additional duties as needed
Be able to work flexible hours to meet the business activity and occupancy
Promote teamwork and quality service through daily communications and
coordination with every staff member. Provide timely feedback to the Property
Director
Wear the villa uniform and look presentable (a clean and neat appearance is a
must)
