The Banquet Captain oversees, plans and direct the banquet operations including the set-up of services. The successful candidate will report directly to the Banquet Manager and will partner closely with the Catering/Sales and culinary departments to ensure the banquet operations can meet the demands successfully.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Oversees the setup of meeting spaces for banquet and catering events to ensure compliance with banquet event orders (BEO) with level of service, quality and hospitality.
* Works with kitchen staff on the timing of food preparation to ensure that meals are ready on time in accordance with the event order.
* Provide exceptional guest service and supervises and directs the prompt, efficient and friendly serving of all food and beverage for banquets and events.
* Adhere and ensure that the required sanitation procedures are met for food handling safety.
* Assist with scheduling of employees.
* Completing guest checks with accuracy.
* Ability and willingness to follow established processes and procedures.
* Additional projects and responsibilities may be assigned as needed.
SPECIFIC EXPERIENCE WE'RE SEEKING:
* 2 to 4 years of experience as a banquet captain or senior server is required. Hotel banquet experience is a plus.
* Detail oriented with an outgoing personality and natural leadership skills.
* Excellent verbal and written communication skills.
* Strong level of self-discipline and leadership.
* Food Handler Certificate (if applicable)
* Knowledge of computer systems such as Excel, Word, and POS.
* This position requires a flexible schedule, must be able to work evenings, weekends, and holidays.
Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.
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