O'Donoghue Ring Collection is home to Hotels, Apartments, Spa, Restaurants & Bars centrally located in the vibrant town centre of Killarney and Castleisland, Co. Kerry. The collection is made up of the Killarney Plaza Hotel, Killarney Towers Hotel, Killarney Avenue Hotel and River Island Hotel. Our company philosophy is built upon three core values: employee experience, customer experience and standards of excellence. Awarded a 'Great Place to Work' in December 2024 - 2025 and Green Hospitality Certified.
The team at the River Island Hotel is currently recruiting a Senior Assistant Manager to join their team. This is a full-time position, reporting to the Hotel Manager. The Senior Assistant Manager will oversee the daily running of the 52 bedroom 3 star Hotel.
What you will do:
As a Senior Assistant Manager, you will play a pivotal role in supporting the smooth and efficient running of the hotel's day-to-day operations. Working closely with the senior management team, you will ensure service excellence across all departments while fostering a culture of high performance and customer satisfaction.
* Support the Hotel Manager in leading daily operations, ensuring all departments function cohesively and to a high standard.
* Provide hands-on support across departments when needed, maintaining a visible leadership presence throughout the property.
* Take the lead in coordinating functions and events, ensuring all client specifications are executed to the highest standards.
* Monitor and maintain operational quality, service consistency, and adherence to brand standards.
* Anticipate and proactively respond to guest needs, ensuring a personalized and memorable experience.
* Handle escalated guest concerns efficiently, demonstrating excellent problem-solving and decision-making abilities.
* Apply a keen eye for detail to uphold service excellence and operational precision throughout the guest journey.
About you:
* Have experience as a department manager within a hotel environment.
* Experience supporting and being hands-on across all departments.
* Excellent customer service experience.
* Degree in Hospitality Management is an advantage.
* Fluent in English is essential.
Why O'Donoghue Ring Collection?
When you join the O'Donoghue Ring Collection, you join a community of smart, caring, talented individuals working together to deliver first-in-class results. Here are some ways we support and invest in our team:
* Awarded a Great Place to Work 2024 - 2025
* Competitive salaries
* Discounts on Hotel Stays and, special staff rates in any of our hotels across the collection, on top of special Family and Friend rates for accommodation.
* Discounts on Dining, discounts for all food outlets in 4 hotels for you and a companion, as well as the individual restaurants and bars that are part of the collection.
* Meals on Duty, meals are prepared for you during your work hours and are provided for in our newly refurbed canteens.
* Free Coffee on Duty, provided for in our newly refurbed canteens.
* Discounts for Take-Away, further discounts for takeaway teas and coffees for staff members.
* Career Progression, we set a clear career path with each of our interested employees.
* Employee Fitness, free access to the leisure centres, Family discounts to membership in our range of Leisure Centres.
* Employee Wellness, ODR Collection Staff Wellness programme is available to all staff as well as discounts on all luxury spa products and spa treatments in our award-winning Spa.
* Learning & Development, access to a variety of learning tools through our online training software. We offer a range of internships annually in a variety of different departments to nourish development, and cross-training in different departments.
If you want to make an impact, O'Donoghue Ring Collection is the place for you. Not sure if you meet all the qualifications? If this role excites you, we encourage you to apply. Explore all opportunities on our careers page.
O'Donoghue Ring Collection is an Equal Opportunity Employer, but that's just the start. We believe different perspectives help us grow and achieve more. That's why we're dedicated to hiring and developing the most talented and diverse team -, including individuals with different backgrounds, abilities, identities and experiences
