At MERA Elemental Spa, we believe in the profound healing power of intuitive touch and wholehearted service. Our mission is to create a sanctuary where every treatment is guided not only by technique, but by deep listening—to the body, the spirit, and the unspoken needs of each guest. The Licensed Massage Therapist delivers exceptional massage and body treatments tailored to each guest’s unique needs. This role requires advanced knowledge of multiple modalities, a commitment to professionalism, and a deep passion for health and wellness.
The ideal candidate is a kind and thoughtful team-player that is flexible with their schedule, loves their profession, enjoys serving others, has excellent communication skills, and knows how to multi-task while ensuring attention to detail. The Licensed Massage Therapist must possess a nurturing presence and a desire to exceed guest expectations through healing touch and personalized care. The Massage Therapist should be committed to the integrity of their craft and to ongoing education that deepens personal knowledge. Each treatment should reflect a passion for service, a reverence for well-being, and a promise to invoke a path of healing with skill, humility, and heart for all guests.
Job Duties & Functions
Guest Experience & Service Delivery- Maintain the highest standards of guest service, hospitality, massage therapy, and professionalism at all times.
- Timely respond to guests’ needs and promote available services and products.
- Ensure all services and interactions reflect brand standards, confidentiality, and five-star excellence.
- Perform therapeutic spa services with the utmost care and within your scope of practice.
- Excel in and participate in a team-working environment.
- Follow all procedures and guidelines in performing massage and body treatments (i.e. proper sanitation of equipment, adherence to draping policy, time length, and treatment protocols, etc.).
- Restore and restock treatment rooms to a neat and professional manner after each service.
- Utilize, conduct, and maintain inventory of supplies and products.
Massage & Body Treatments- Provide the highest-quality therapeutic massage and body treatments in accordance with spa protocols.
- Confidently explain the precautions and health benefits of each treatment.
- Conduct thoughtful consultations to determine guest needs and customize services accordingly.
- Demonstrate advanced proficiency in a variety of techniques including Swedish, Deep Tissue, Prenatal, Sports, and specialty body rituals including scrubs, wraps, and hydrotherapy treatments.
- Maintain accurate knowledge of spa offerings and wellness benefits to educate and guide guests.
- Ensure high standards of sanitation and cleanliness pertaining to personal care, treatment rooms, and guest safety.
- Maintain complete confidentiality and uphold the highest standards of integrity, guest privacy, and safety.
- Address guest concerns and preferences professionally and with compassion.
- Communicate and collaborate with spa team members and management to ensure smooth daily operations.
- Perform opening and closing procedures and assist with laundry, inventory, and overall spa cleanliness as needed.
- Provide recommendations for treatment based on expertise.
- Promote spa retail, after-care products, and wellness enhancements to every guest based on their individual needs.
