Company Description
A luxury hideaway on the northeast coast of Mauritius, Constance Prince Maurice blends timeless elegance, serene surroundings, and exceptional service. Working here means joining a passionate team where excellence is a mindset, every detail counts, and hospitality is celebrated as a true art form.
Job Description
The Hostess is the first point of contact for guests, responsible for providing a warm and professional welcome. She ensures a smooth seating process, manages reservations, and supports the team in delivering an exceptional dining experience. The Hostess plays a key role in creating a positive first impression and upholding service standards of the establishment.
Key Responsibilities:
Greet guests with a friendly and professional demeanor upon arrival.
Manage reservations and walk-in guests, ensuring efficient seating arrangements.
Escort guests to their tables and present menus when required.
Maintain an organized reservation and waiting list system.
Coordinate with servers and managers to ensure smooth table turnover.
Answer telephone calls, provide information, and take reservations accurately.
Handle guest inquiries, requests, and complaints in a courteous manner.
Maintain cleanliness and presentation of the reception/hostess area.
Ensure guest satisfaction by regularly checking with them and assisting when needed.
Support the service team during busy periods.
Qualifications
- NC3 in Restaurants and Bar or any other equivalent qualifications.
- Previous experience as a Hostess, Receptionist, or in a customer-facing role (hospitality preferred).
- Fluent communication skills both in English and French.
- Professional appearance and positive attitude.
- Team player with a proactive attitude.
Additional Information
WORK WITH CONSTANCE
🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.
- We believe in continuous learning and growth to help our teams achieve their full potential.
- A strong family spirit is part of our identity, we support and care for one another.
- We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
- Our passion for luxury hospitality is reflected in every detail of the guest experience.
- We are committed to environmental and societal contributions, integrating sustainability into everything we do.
🌿 We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.
🌿 Be part of a company that values people, innovation, and excellence.
