Location: Café du Parc, Killarney Plaza Hotel & Spa, Kenmare Place, Killarney, Co. Kerry
About the O'Donoghue Ring Collection
Café du Parc belongs to the esteemed O'Donoghue Ring Collection, which includes the Killarney Plaza Hotel & Spa, Killarney Avenue Hotel, Killarney Towers Hotel & Leisure Centre and The River Island Hotel. Our collection is recognised by Great Place to Work and Green Hospitality Ireland, reflecting our commitment to exceptional guest experiences, sustainability, and a supportive work culture.
About Café du Parc
Situated at the entrance to Killarney National Park and overlooking the bustling town centre, Café du Parc blends Parisian café style with modern Irish culinary flair. Open from breakfast to late evening it's known for its signature brunch dishes, vegan and gluten-free options, vibrant cocktail evenings, and champagne flights like Tattinger experiences.
Role Overview
We are seeking an experienced Floor Manager to lead and elevate the Café du Parc service team.
Key Responsibilities:
* Oversee floor operations to deliver outstanding guest service
* Guide and mentor service staff, delegate tasks and manage rosters
* Ensure cleanliness, presentation, and cash procedures are upheld
* Handle customer feedback and resolve complaints professionally
* Partner with the culinary team to synchronise service delivery, enhancing guest satisfaction and operational efficiency
* Identify upsell opportunities and support revenue growth
Candidate Profile
* Strong leadership and supervisory experience in fast-paced hospitality
* Excellent communication and organisational skills
* Customer-focused mindset with a professional, energetic attitude
* Confident in carrying out briefings and team meetings
* Fluent English and eligibility to work in Ireland
* Flexibility to work weekends and varied shifts
What We Offer
* Competitive salary
* Staff benefits across the O'Donoghue Ring Collection:
* Discounted hotel stays, family & friend rates
* Dining discounts in all Collection venues
* Meals on duty; free coffee & takeaway discounts
* Access to leisure centres, wellness programmes, and spa treatments
* Career progression opportunities and learning development tools
* Be part of a venue known for funky brunches, high-energy ambiance, champagne tasting flights, and relaxed elegance
* Thrive within a sustainability-conscious, award-winning hospitality community