MAIN OBJECTIVE
In this role, the Food and Beverage intern will be able to fully experience the various F&B outlets and event operations of Nobu Hotel Barcelona with a hands-on approach. After completing this program, the intern will have learned the operations behind a professional food and beverage department and will be fully immersed in the Nobu culture.
GENERAL RESPONSIBILITIES
• Displays a friendly and professional attitude at all times.
• Ensures alignment with the Nobu culture and Nobu operational standards.
• Maintains a good professional appearance complying with hotel’s grooming and uniform standards and behaves in a mature and proficient manner in and out of the workplace.
• Respects schedules and timeliness while being flexible based on business needs.
• Monitors and maintains cleanliness and working condition of departmental equipment, supplies and work areas.
• Learns and follows safety standards and emergency procedures.
• Promotes positive relations with guests, vendors and employees alike.
• Always promotes a can-do attitude to any guest requests and recognize that guest service and attention to detail is your top priority.
• Performs all other duties as directed by management that are consistent with the policies and procedures of the hotel.
SPECIFIC DUTIES AND TASKS
• Learn Nobu cuisine (different menus, ingredients for key Nobu dishes, cooking styles, etc) in order to flawlessly explain it to guests as needed.
• Learn floor plans of each outlet.
• Learn and execute shift opening and closing procedures.
• Prepare back and front of house areas for service.
• Provide service to guests in all aspects of food and beverage, including breakfast, lunch, dinner and events following Nobu standards.
• Provide a genuine greeting “Good afternoon/evening and welcome to Nobu or Irasshaimase”, and upon departure, thank them providing them with a genuine farewell.
• Attend and participate in all departmental meetings, training sessions and other information meetings as and when requested to do so.
