We now have an excellent opportunity for a hospitality professional with experience within a similar quality environment to join our team in the Killarney Towers Hotel.
Duties - To carry out all Reception duties, working as part of the Front Office Team.
- To ensure complete guest satisfaction through the prompt handling of guest queries in a friendly and efficient manner.
- To anticipate guests needs and ensure that service is provided to the level they require and beyond their expectations.
- To have a thorough knowledge and understanding of all standards of performance and delivery within all front office departments.
- To answer the switchboard and hotel telephone as per company standard of service.
- To develop a strong working relationship with colleagues in your department and related department
The Ideal Candidate - Must have previous experience in a similar role in a 4 or 5 star Hotel.
- Must be flexible.
- Must be a team player with the ability to multi task.
- Must be standards driven and detail orientated, with the desire to progress within the luxury market.
- Maintain a professional image at all times through appearance.
- Must possess excellent communication and interpersonal skills.
- A knowledge of the Hotsoft operating system would be an advantage.
