The Role:

• Report to the Reservations Manager, supporting the reservation process efficiently.

• Handle internal and external booking inquiries, ensuring all reservations are efficiently processed.

• Provide professional and timely responses to guest emails and phone inquiries.

• Maintain and update the guest database, ensuring accurate information is recorded.

• Promote Tattu’s offerings, keeping guests informed about upcoming events and experiences.

• Maintain close coordination with the service team, ensuring all guest requests are met.

• Assist in analyzing reservation data, helping the team optimize bookings and availability.

• Support the Reservations Manager in any administrative duties related to booking systems.

Health & Happiness

• Regular team sessions to promote team work and wellness

• Bespoke staff food menu designed by all our head chefs

Progression

• Bespoke development journey's for all our team

• Development academies to support the progression and development of our team

Extras

• Employee discount when dining at our Tattu restaurants

• After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine in any of our Tattu restaurants

• Employee of the month award

• Work Visa & Medical Insurance

• Return tickets to home country (annually)

• 2 days off weekly

Permanently Unique Group

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Reservations Agent